ETHOS

My cough started after I was exposed to flames, and now I'm having difficulty breathing.
100

The patient should call EMS 911 now due to possible inhalation injury from exposure to flames.

Conversation Summary:

  • Hello, I’m having some health issues and I need so...
  • Sure, where does it hurt?...
  • Well, I'm mainly experiencing a cough, but there's...

10 more messages...

I'm coughing badly and having severe difficulty breathing. I can only speak in single words.
100

The patient should call EMS 911 now because severe difficulty breathing indicates potential respiratory failure or hypoxia.

Conversation Summary:

  • Coughing... hard... breathing... difficult......
  • ...
  • When did the cough begin?...

10 more messages...

I started coughing suddenly after eating peanut butter, and now I have hives.
100

The patient should call EMS 911 now because this could be anaphylaxis, a severe allergic reaction.

Conversation Summary:

  • Hi, I'm really not feeling well and I'm a bit conc...
  • Sure, I can help with that. Can you please tell me...
  • Well, it's not exactly pain, but I started feeling...

11 more messages...

I'm having trouble breathing even when I'm not coughing, and my pulse is 110.
90

The patient should go to the ED now due to signs of moderate difficulty breathing and potential pneumonia.

Conversation Summary:

  • Hi, I'm experiencing some discomfort and need some...
  • Where does it hurt?...
  • It's not exactly pain, but I feel a bit uncomforta...

18 more messages...

I have a dry cough and was exposed to COVID-19 within the last two weeks.
99

The patient should be directed to use the COVID-19 protocol to rule out possible infection.

Conversation Summary:

  • Hi, thanks for taking my call. I'm not feeling too...
  • Sure. Where does it hurt?...
  • It's not so much pain, but more of a persistent is...

20 more messages...

I have chest pain even when I'm not coughing.
90

The patient should go to the ED now to rule out pneumonia, pneumothorax, or pulmonary embolism.

Conversation Summary:

  • Hi, I've been experiencing some discomfort and was...
  • Where does it hurt?...
  • It's in my chest....

20 more messages...

I passed out after a severe coughing spell.
90

The patient should go to the ED now to rule out hypoxia, cough syncope, or pulmonary embolism.

Conversation Summary:

  • Hi, thank you for taking my call. I've been dealin...
  • Where does it hurt?...
  • Actually, it's not about pain specifically. There'...

18 more messages...

I feel very weak and sick due to my cough.
80

The patient should go to the ED or UCC now or see their PCP. Severe acute illness or serious complication suspected.

Conversation Summary:

  • Hi, thank you for taking my call. I've been feelin...
  • Hi, I need to understand where it hurts to better ...
  • I've been feeling quite a bit of discomfort in my ...

9 more messages...

I have mild difficulty breathing and the symptoms aren't improving.
75

The patient should go to the office now to rule out pneumonia or acute bronchitis.

Conversation Summary:

  • Hi, thanks for taking my call. I'm experiencing so...
  • Where does it hurt?...
  • I wouldn't say it hurts exactly. It's more of a di...

18 more messages...

I'm over 60 years old with a fever above 101°F and a bad cough.
75

The patient should see a doctor now to rule out pneumonia.

Conversation Summary:

  • Hi, I've been feeling quite unwell lately and want...
  • Where does it hurt?...
  • I've been dealing with a persistent cough, and I'm...

10 more messages...

I'm coughing up more than a tablespoon of blood.
75

The patient should go to the office now due to significant hemoptysis.

Conversation Summary:

  • Hi, thank you for taking my call. I'm experiencing...
  • I can help with that. Can you tell me where it hur...
  • It's not so much pain as it is something I'm seein...

14 more messages...

I have a fever of 103°F and a bad cough.
75

The patient should go to the office now due to potential pneumonia.

Conversation Summary:

  • Hi, I'm not feeling well and I'm a bit worried. Co...
  • Where does it hurt?...
  • It's not exactly a pain, but I have a few symptoms...

18 more messages...

I have diabetes and a fever above 100°F along with my cough.
75

The patient should see a doctor now to rule out pneumonia.

Conversation Summary:

  • Hi, thank you for taking my call. I'm not feeling ...
  • Where does it hurt?...
  • I actually don't have any specific pain, but I'm e...

21 more messages...

I'm bedridden and have a cough and a fever above 100°F.
75

The patient should see a doctor now to rule out pneumonia. May need ambulance transport to ED.

Conversation Summary:

  • Hi, I'm not feeling well and I could really use so...
  • Where does it hurt?...
  • I don't have any particular pain, but there are so...

20 more messages...

My ankles are swelling, and I have a bad cough.
75

The patient should see a doctor now to rule out congestive heart failure.

Conversation Summary:

  • Hi, I've been experiencing some health issues late...
  • I'm here to help. Can you please tell me where it ...
  • I've noticed a couple of concerning symptoms....

20 more messages...

I'm wheezing and have a bad cough.
75

The patient should see a doctor now to rule out asthma or bronchitis.

Conversation Summary:

  • Hi, I’m not feeling well and could use some advice...
  • Where does it hurt?...
  • It's mainly in my chest....

20 more messages...

I've been coughing so much that I vomit after coughing.
60

The patient should see a doctor today to rule out whooping cough (pertussis).

Conversation Summary:

  • Hi, I've been experiencing an issue lately and I w...
  • Where does it hurt?...
  • It's not really pain, but more about a persistent ...

20 more messages...

I'm coughing up rusty-colored sputum.
60

The patient should see a doctor today to rule out pneumonia.

Conversation Summary:

  • Hi, thanks for taking my call. I've been feeling q...
  • Where does it hurt?...
  • Well, I wouldn't say there's a specific area where...

12 more messages...

My fever has been present for over 3 days and I'm coughing badly.
60

The patient should see a doctor today to rule out bacterial sinusitis, bronchitis, or pneumonia.

Conversation Summary:

  • Hi, I'm not feeling well and I need some advice. C...
  • Sure, I'd be happy to help. Can you please tell me...
  • I've been feeling quite unwell overall, but I can ...

18 more messages...

I have severe abdominal pain, and I am doubled over and unable to move.
90

The patient should be advised to go to the ER immediately and triage guidelines indicate a level 90 disposition.

Conversation Summary:

  • Hi, I'm experiencing a lot of pain right now, and ...
  • Sure, I can help with that. Where does it hurt?...
  • It's in my abdomen. The pain is pretty severe, and...

14 more messages...

I have abdominal pain and I vomited red blood.
90

The patient should be advised to go to the ER immediately as per the guidelines, which indicate a level 90 disposition.

Conversation Summary:

  • Hi, I've been experiencing some symptoms that I'm ...
  • Where does it hurt?...
  • It's in my abdomen, and the pain has been quite se...

16 more messages...

I have had mild abdominal pain that comes and goes for the last 48 hours.
55

The patient should be seen in the office today or tomorrow as per the triage guidelines, indicating a level 55 disposition.

Conversation Summary:

  • Hi, thanks for taking my call. I'm hoping to get s...
  • Where does it hurt?...
  • It's in my abdominal area....

20 more messages...

I feel better but my fever returned after it was gone for a day, and now I have a cough.
60

The patient should see a doctor today to rule out bacterial sinusitis, bronchitis, or pneumonia.

Conversation Summary:

  • Hi, I was hoping to get some advice on a health is...
  • Where does it hurt?...
  • I don't have any specific pain, but I've been havi...

21 more messages...

I have a fever over 103°F and abdominal pain.
75

The patient should be advised to go to the office now. The guidelines indicate a level 75 disposition.

Conversation Summary:

  • Hi, I'm really not feeling well and wanted to get ...
  • Where does it hurt?...
  • I've been having some pain in my abdomen....

10 more messages...

I have been vomiting bile for the past few hours.
80

The patient should go to the ER or Urgent Care Center now because vomiting bile can indicate intestinal obstruction. This falls under a level 80 disposition.

Conversation Summary:

  • Hi, I'm not feeling too well today. I've been havi...
  • Sure, I can help with that. Where does it hurt?...
  • I haven't been feeling much pain in a specific are...

20 more messages...

I have been having moderate abdominal pain that is constant for the last 3 hours.
80

The patient should be advised to go to the ER or Urgent Care Center or to the office with PCP approval due to risk of acute abdomen. This is a level 80 disposition.

Conversation Summary:

  • Hi, thanks for taking my call. I've been experienc...
  • Where does it hurt?...
  • It's in my abdomen, and the pain has been there fo...

20 more messages...

I have had black, tarry bowel movements for the past few days.
90

The patient should be advised to go to the ER immediately. This situation warrants a level 90 disposition according to the triage guidelines.

Conversation Summary:

  • Hi there, I've been experiencing some concerning s...
  • I can help with that. Can you tell me where it hur...
  • Actually, I haven't been feeling any pain, but the...

20 more messages...

I have an abdominal pain that comes and goes, and I'm over 60 years old.
60

The patient should be seen in the office today as per the triage guidelines, which indicate a level 60 disposition.

Conversation Summary:

  • Hi, thanks for taking my call. I’ve been experienc...
  • Where does it hurt?...
  • The pain is in my abdominal area....

12 more messages...

I'm unable to urinate, and my bladder feels very full.
90

The patient should be advised to go to the ER immediately. This is a level 90 disposition as per the guidelines.

Conversation Summary:

  • Hi, I need some advice regarding a medical issue I...
  • Of course. Where does it hurt?...
  • It doesn't really hurt, but I'm feeling a lot of d...

20 more messages...

My abdomen looks much more swollen than usual and I'm vomiting.
75

The patient should be advised to go to the office now according to the triage guidelines, which specify a level 75 disposition.

Conversation Summary:

  • Hi, I'm not feeling too well and could use some me...
  • I'm here to help. Where does it hurt?...
  • I've been having some issues with my abdomen....

12 more messages...

I have blood in my bowel movements.
90

The patient should be advised to go to the ER immediately due to the danger of gastritis or peptic ulcer disease. This falls under a level 90 disposition.

Conversation Summary:

  • Hi, thanks for taking my call. I'm experiencing a ...
  • I'm here to help. Where does it hurt?...
  • I don't have any pain specifically, but I'm notici...

18 more messages...

My scrotum has been in pain for over an hour.
90

The patient should be advised to go to the ER now. This situation falls under a level 90 disposition, potentially indicating a kidney stone.

Conversation Summary:

  • Hi, I have a bit of a concern and was hoping to ge...
  • Sure, I can help with that. Where does it hurt?...
  • It's a bit uncomfortable to talk about, but it's a...

18 more messages...

I have moderate abdominal pain that lasts more than 24 hours and comes and goes.
60

The patient should be seen in the office today. The guidelines suggest a level 60 disposition for this scenario.

Conversation Summary:

  • Hi, I'm hoping you can help me with a medical issu...
  • Of course, I can help. Where does it hurt?...
  • It's in my abdomen....

20 more messages...

I have chronic mild abdominal pain lasting over 4 weeks.
20

The patient should see the office within 2 weeks. According to the guidelines, this is a level 20 disposition.

Conversation Summary:

  • Hi, thanks for taking my call. I'm experiencing so...
  • Where does it hurt?...
  • It's in my abdominal area....

20 more messages...

The whites of my eyes have turned yellow and I have abdominal pain.
75

The patient should be advised to go to the office now. The guidelines indicate a level 75 disposition.

Conversation Summary:

  • Hi, I've been feeling a bit unwell lately and I wa...
  • Sure, I can help with that. Where does it hurt?...
  • I've been having some discomfort in my abdomen....

20 more messages...

I have moderate abdominal pain that awakened me from sleep.
60

The patient should be seen in the office today as per the triage guidelines, which indicate a level 60 disposition.

Conversation Summary:

  • Hi, I was hoping to get some advice on a medical i...
  • Can you please tell me where it hurts?...
  • The pain is in my abdomen....

20 more messages...

I have pain in my abdomen with a mild fever and I'm diabetic.
75

The patient should go to the office now. The guidelines suggest a level 75 disposition due to a higher risk of bacterial infection.

Conversation Summary:

  • Hi, I'm not feeling well and I'm worried about my ...
  • Where does it hurt?...
  • It's in my abdomen....

20 more messages...

I have had constant mild abdominal pain for over 2 weeks.
20

The patient should see the office within 2 weeks. This is a level 20 disposition according to the guidelines.

Conversation Summary:

  • I've been having this issue for a little while now...
  • Where does it hurt?...
  • It's in my abdomen, but I'm not sure what might be...

14 more messages...

I have abdominal pain mainly in the upper abdomen.
99

The patient should be directed to follow the appropriate protocol for upper abdominal pain. This indicates a level 99 disposition.

Conversation Summary:

  • Hi, I've been experiencing some health issues and ...
  • Where does it hurt?...
  • The pain is mainly in my upper abdomen....

12 more messages...

I've had a runny nose and congestion for over 10 days now, and there's persistent sinus pain.
55

The symptoms are lasting longer than average and indicate possible bacterial sinusitis. According to the guidelines, this is a level 55 disposition.

Conversation Summary:

  • Hi, I've been feeling unwell and I'm hoping you ca...
  • Can you please tell me where it hurts?...
  • I've been having some discomfort in the sinus area...

10 more messages...

I have mild abdominal pain that doesn't interfere with my activities.
10

The patient can manage this at home with proper care. This is a level 10 disposition as per the guidelines.

Conversation Summary:

  • Hi, thanks for taking my call. I have been experie...
  • Where does it hurt?...
  • I've been feeling some mild pain in my abdominal a...

20 more messages...

I'm experiencing severe difficulty breathing and it's not from a stuffy nose.
99

Difficulty breathing that isn't relieved by clearing the nose suggests a more serious condition. Guidelines advise a level 99 disposition.

Conversation Summary:

  • Hi, thank you for taking my call. I've been having...
  • Can you please tell me where it hurts?...
  • The pain isn't localized to a specific spot, but I...

12 more messages...

I've had a cough with green sputum and a fever over 3 days.
60

A productive cough with green sputum and prolonged fever can indicate bacterial infections like bronchitis. The guidelines categorize this as a level 60 disposition.

Conversation Summary:

  • Hi, I was hoping to get some advice about a health...
  • Where does it hurt?...
  • It's not really pain, but I've been feeling quite ...

20 more messages...

I have a runny nose that's extremely watery and frequent.
99

Persistent runny nose symptoms alone might be related to allergies. The guidelines indicate a level 99 disposition.

Conversation Summary:

  • Hi, I'm calling because I'm dealing with a bit of ...
  • Can you please tell me where it hurts?...
  • It's not so much about pain, but I'm experiencing ...

16 more messages...

I've been feeling very weak and cannot stand up straight.
100

Severe weakness could indicate significant health risk needing immediate attention. This warrants a level 100 disposition.

Conversation Summary:

  • Hi, I was hoping to get some advice on a health is...
  • Sure, let me help you with that. Where does it hur...
  • It's not exactly pain. I've been feeling very weak...

8 more messages...

I've been having fever above 103°F along with my cold symptoms.
75

A very high fever alongside a cold can be indicative of pneumonia or another serious infection. The guidelines categorize this as a level 75 disposition.

Conversation Summary:

  • Hi, I’ve been feeling quite unwell lately and I wa...
  • Where does it hurt?...
  • I don't have any specific pain, but I have been ex...

14 more messages...

I've had sinus congestion for over 10 days with no improvement.
55

Prolonged sinus symptoms may indicate bacterial sinusitis according to guidelines for level 55 disposition.

Conversation Summary:

  • Hi, I'm hoping you can provide some guidance on a ...
  • Where does it hurt?...
  • It's not exactly pain, but more of an ongoing disc...

20 more messages...

I was told by my doctor to follow up about my stuffy nose not improving after 10 days.
55

Continued symptoms without improvement suggest potential complications. This falls under a level 55 disposition.

Conversation Summary:

  • Hi, I was hoping to get some advice on a problem I...
  • Where does it hurt?...
  • It's mostly an issue with my nose....

20 more messages...

I have yellow nasal discharge and pressure around my eyes even after using nasal wash for 2 days.
60

Persistent sinus pain suggests sinusitis. Patient should be seen within 3 days. The guidelines categorize this as a level 60 disposition.

Conversation Summary:

  • Hi there. I've been having some issues, and I'm lo...
  • Sure, I can help with that. Where does it hurt?...
  • I have quite a bit of discomfort and pressure arou...

14 more messages...

I've developed an earache along with my cold symptoms.
60

An earache could indicate an ear infection or otitis media. The guidelines categorize this as a level 60 disposition.

Conversation Summary:

  • Hi, I'm hoping you can help me. I've been feeling ...
  • Let's start by identifying where you are experienc...
  • I've got an earache that's been bothering me quite...

10 more messages...

I'm 65 years old and have a fever over 101°F with cold symptoms.
75

High fever in older adults requires timely medical attention. The guidelines categorize this as a level 75 disposition.

Conversation Summary:

  • Hi, I'm not feeling well and just wanted to get so...
  • Sorry to hear that you're not feeling well. Can yo...
  • I've been having a high fever, over 101°F, and I'm...

10 more messages...

I have diabetes and a high fever of over 100°F alongside cold symptoms.
75

People with diabetes and a moderate fever need to be seen promptly. The guidelines categorize this as a level 75 disposition.

Conversation Summary:

  • Hi, thanks for taking my call. I'm not feeling too...
  • I'm sorry to hear that you're not feeling well. Wh...
  • I don't have any localized pain, but I've been fee...

20 more messages...

I've had a cough for 3 weeks now and it's getting worse.
99

A prolonged cough might indicate a more serious condition requiring further evaluation. This is categorized under level 99 disposition.

Conversation Summary:

  • Hi, thank you for taking my call. I've had this on...
  • Sure, I can help. Could you please tell me where i...
  • Well, it's not exactly a pain issue. It's more rel...

18 more messages...

I've had a sore throat for 3 days and it's not getting worse.
10

Sore throat for under 5 days might be managed with home care, but monitor for worsening. This is a level 10 disposition.

Conversation Summary:

  • Hi, thanks for taking my call. I'm experiencing so...
  • I can help with that. Where does it hurt?...
  • It's mostly in my throat....

16 more messages...

I haven't had a bowel movement for 5 days and my abdomen is swollen.
60

The patient should be seen in the office today to rule out fecal impaction.

Conversation Summary:

  • Hi, I was hoping you could help me with a medical ...
  • Sure, where does it hurt?...
  • It's mainly my abdomen....

20 more messages...

I need to use a laxative every time I need to have a bowel movement.
30

The patient should be seen in the office within 3 days for moderate-severe constipation evaluation.

Conversation Summary:

  • Hi, I'm calling because I'm having some issues wit...
  • Where does it hurt?...
  • I don't have any pain per se, but I'm having troub...

20 more messages...

I'm straining to have a bowel movement and I see blood on the toilet tissue.
20

The patient should be seen in the office within 2 weeks to rule out hemorrhoids, anal fissure, or malignancy.

Conversation Summary:

  • Hi, I'm having an issue and would like some advice...
  • Sure, where does it hurt?...
  • I don't have any pain, but I'm experiencing some c...

20 more messages...

I feel my stool is stuck and can't pass it even after an enema.
60

The patient should be seen in the office today to rule out fecal impaction.

Conversation Summary:

  • Hi, thank you for taking my call. I've been having...
  • Where does it hurt?...
  • It's not exactly pain, but I'm feeling very uncomf...

20 more messages...

I have rectal pain and use a finger to remove the stool.
30

The patient should be seen in the office within 3 days for severe constipation treatment adjustment.

Conversation Summary:

  • Hi, uh, I'm having a bit of a medical issue and I ...
  • Sure, I'd be happy to help. Where is the pain or i...
  • Um, it's kind of in a private area. Specifically, ...

20 more messages...

There's a small amount of blood on the toilet paper each time I have a bowel movement.
10

The patient should be monitored with home care advice for minor bleeding from hemorrhoids or anal fissure.

Conversation Summary:

  • Hi, thank you for taking my call. I've been experi...
  • Sure, I can help with that. Can you tell me where ...
  • I don't have any significant pain, but there's som...

20 more messages...

I've experienced intermittent mild abdominal pain with a slight fever.
60

The patient should be seen in the office today to rule out diverticulitis.

Conversation Summary:

  • Hello, I've been having some health concerns latel...
  • Where does it hurt?...
  • The pain is in my abdomen area....

20 more messages...

I have lost 12 pounds unintentionally and am experiencing constipation.
30

The patient should be seen in the office within 3 days to rule out malignancy.

Conversation Summary:

  • Hi, thank you for taking my call. I've been going ...
  • Sure, I can help with that. Can you please tell me...
  • Actually, I’m not experiencing any pain, but I've ...

21 more messages...

I'm vomiting bile and feeling very weak.
80

The patient should go to the Emergency Department to rule out intestinal obstruction.

Conversation Summary:

  • Hi, thank you for taking my call. I've been experi...
  • Sure, I can help with that. Where does it hurt?...
  • It's not so much pain, but I've been feeling very ...

12 more messages...

I feel my abdomen is more swollen and I can't pass stool even after using a suppository.
60

The patient should be seen in the office today to rule out fecal impaction.

Conversation Summary:

  • Hi, I'm hoping you can give me some advice. I've b...
  • I can help. Where does it hurt?...
  • It's my abdomen that's bothering me. It's been get...

20 more messages...

I have minor rectal pain and haven't tried any home remedies yet.
10

The patient should try home remedies like SITZ bath and monitor symptoms.

Conversation Summary:

  • Hi, thanks for taking my call. I'm experiencing so...
  • Where does it hurt?...
  • It's in the rectal area....

18 more messages...

I'm experiencing frequent bloating and constipation despite increased fiber intake.
20

The patient should be seen in the office within 2 weeks to adjust the treatment program.

Conversation Summary:

  • Hi, thanks for taking my call. I've been dealing w...
  • Where exactly does it hurt?...
  • I wouldn't say it's pain exactly. It's more about ...

20 more messages...

I have constipation and cramping that has persisted for over a week with no improvement.
30

The patient should be seen in the office within 3 days for further evaluation.

Conversation Summary:

  • Hi there, I'm experiencing some persistent health ...
  • I'm here to help. Where does it hurt?...
  • I've been having some discomfort and pain in my ab...

20 more messages...

I need to manually disimpact stool every time I have a bowel movement.
30

The patient should be seen in the office within 3 days for severe constipation treatment adjustment.

Conversation Summary:

  • Hi, thanks for taking my call. I've been dealing w...
  • Where does it hurt?...
  • It's not so much pain as it is discomfort. It main...

20 more messages...

I haven't had a bowel movement without a laxative for over a month.
20

The patient should monitor for long-term constipation and be seen within 2 weeks.

Conversation Summary:

  • Hi, thanks for taking my call. I've been experienc...
  • Of course, we will need to determine where it hurt...
  • I don't have any specific pain in my body, but I a...

20 more messages...

I've noticed pencil-like stools for the past few days.
30

The patient should be seen in the office within 3 days to rule out malignancy.

Conversation Summary:

  • Hi, I've been experiencing something a bit concern...
  • Sure, I can help with that. To get started, can yo...
  • It's not really about pain, but more about somethi...

20 more messages...

I've been straining heavily and have minor anal fissures.
10

The patient should try home care for minor bleeding and symptoms.

Conversation Summary:

  • Hi, I'm experiencing some discomfort and I'm not q...
  • Sure, I can help with that. Can you please tell me...
  • The discomfort is primarily in my lower abdomen an...

20 more messages...

I feel nauseous and have malaise along with constipation.
20

The patient should be seen in the office to determine the cause of associated symptoms.

Conversation Summary:

  • Hi, I'm not feeling too well and need some advice....
  • Where does it hurt?...
  • It's not really pain exactly—I've been feeling nau...

20 more messages...

I feel full in my rectum and have been unable to pass stool for 3 days despite using a SITZ bath.
60

The patient should be seen in the office today to rule out fecal impaction.

Conversation Summary:

  • Hi, I'm not feeling well and was hoping to get som...
  • Where does it hurt?...
  • It's not exactly pain, but I have this uncomfortab...

20 more messages...

I'm experiencing abdominal cramping but no bowel movement for 4 days.
60

The patient should be seen in the office today to rule out fecal impaction.

Conversation Summary:

  • Hi, I'm having some health issues and I'm not sure...
  • Of course, I'd be happy to help. Where does it hur...
  • I'm having some abdominal pain that just doesn't s...

20 more messages...

I accidentally poured boiling water on my hand, and now it's covered in blisters and I can't bend my fingers.
80

The patient should go to the ED now, as large blisters and inability to move fingers suggest a serious second-degree burn.

Conversation Summary:

  • Hi, thanks for taking my call. I'm having a bit of...
  • Where does it hurt?...
  • It's my hand that's hurting quite a bit....

14 more messages...

I touched a hot grill and now my finger has a large blister that's very painful.
80

The patient should see in the office now, as this blister may need debridement.

Conversation Summary:

  • Hi, thank you for taking my call. I'm dealing with...
  • Sure, I can help with that. Where does it hurt?...
  • It's my finger that's really bothering me right no...

16 more messages...

I burned my arm with hot oil and it's red with some blisters smaller than 1 inch.
10

This seems to be a minor second-degree burn that can be treated at home.

Conversation Summary:

  • Hi, I need some advice on a medical issue I'm havi...
  • Where does it hurt?...
  • It's on my arm....

20 more messages...

I burned my foot with hot water, and it's swollen and painful even after taking painkillers.
75

The patient should see in the office today to assess for severe pain and possible need for more effective pain control.

Conversation Summary:

  • Hi, I was hoping someone could help me with a prob...
  • Where does it hurt?...
  • It's my foot that's causing me a lot of pain and d...

14 more messages...

I burned my leg on a space heater, and there's a large blister that's broken and oozing.
60

The patient should see in the office today to potentially trim the dead blister skin and check for infection.

Conversation Summary:

  • Hi, I'm calling because I need some advice regardi...
  • Where does it hurt?...
  • It's my leg that's giving me trouble right now....

16 more messages...

I spilled hot soup on my thigh, and the skin turned white in the center.
80

The patient needs to go to the ED or urgent care now for possible third-degree burn assessment.

Conversation Summary:

  • Hi, I had an accident at home earlier and I'm not ...
  • Where does it hurt?...
  • It's my thigh that's hurting quite a bit....

14 more messages...

I stepped on a coal, and there's a large blister on the bottom of my foot.
80

The patient should see in the office today, as it may require debridement and more care.

Conversation Summary:

  • Hi, thanks for taking my call. I'm dealing with so...
  • Sure, I can help with that. Where does it hurt?...
  • It's on my foot....

14 more messages...

I burned my neck with a curling iron, and it's red and painful without blisters.
10

This seems to be a first-degree burn. Home treatment is sufficient.

Conversation Summary:

  • Hi, thank you for taking my call. I have a bit of ...
  • Sure, I'd be happy to help. Can you tell me where ...
  • Yes, it's on my neck....

20 more messages...

I was caught in a small explosion at work, and my lower leg has severe burns.
90

The patient should go to the ED now to rule out other injuries and need for debridement.

Conversation Summary:

  • Hi, I need some medical advice. I'm experiencing a...
  • Where does it hurt?...
  • It's my lower leg that's giving me a lot of troubl...

12 more messages...

I accidentally touched a hot stove, and my hand has small blisters that are intact.
10

This seems to be a minor second-degree burn. Home management should be sufficient.

Conversation Summary:

  • Hi, thank you for taking my call. I'm having an is...
  • Sure, I can help you with that. Where does it hurt...
  • The pain is mostly around my fingers and the palm ...

20 more messages...

I burned my hand with chemicals, and it caused a blister.
75

The patient should see in the office now, as chemical burns can have more complications.

Conversation Summary:

  • Hi, thank you for taking my call. I'm looking for ...
  • Sure, where does it hurt?...
  • It's my hand that's injured....

18 more messages...

I burned my arm in a house fire, and now I'm having trouble breathing.
100

The patient should call EMS 911 now due to possible inhalation injury.

Conversation Summary:

  • Hi, I was hoping to get some advice on a medical i...
  • Sure, I can help with that. Where does it hurt?...
  • I have a problem with my arm and I'm also having s...

13 more messages...

I got splashed with hot water in my face, and now I have several blisters on my cheeks.
80

The patient should go to the ED/UCC now due to the location on the face, which raises cosmetic concerns.

Conversation Summary:

  • Hi, I need some advice on an issue I'm having. Cou...
  • Sure, I can help with that. Where does it hurt?...
  • It's my face. I've got some blisters on my cheeks,...

14 more messages...

I burned my arm with the car exhaust pipe, and it's very red and painful.
10

This appears to be a first-degree burn that can be managed at home.

Conversation Summary:

  • Hi, I'm hoping you can help me with an issue I'm h...
  • Where does it hurt?...
  • It's my arm that's hurting....

14 more messages...

I burned my shoulder on a hot pipe, and the center of the burn is white and numb.
80

The patient should go to the ED/UCC now for assessment of a possible third-degree burn.

Conversation Summary:

  • Hello, I'm hoping you could provide me some advice...
  • Where does it hurt?...
  • It's my shoulder that's been injured....

18 more messages...

I accidentally grabbed a hot pan, and my hand has a broken blister that I don't want to trim.
60

The patient should see in the office today to have the dead skin removed professionally.

Conversation Summary:

  • Hi, thanks for taking my call. I'm having an issue...
  • Where on your hand does it hurt?...
  • It's mostly across my palm and fingers....

16 more messages...

I spilled hot oil on my leg and the blisters are spreading.
80

The patient should go to the ED as blisters larger than 2 inches may need debridement.

Conversation Summary:

  • Hello, I'm really concerned about something that's...
  • Where does it hurt?...
  • It's on my leg. The pain is getting worse and I'm ...

16 more messages...

I inhaled smoke from a bonfire and now have a hoarse voice and a cough.
80

The patient should go to the ED/UCC now to rule out smoke inhalation injury.

Conversation Summary:

  • Hi, I was hoping to get some advice because I'm ex...
  • Sure, I can help with that. Where is the pain or d...
  • The main issue is with my throat, but I also have ...

18 more messages...

I have a sharp pain in my chest that started today and it goes into my left arm.
100

The patient should be advised to call 911 immediately. This presentation suggests a possible myocardial infarction, which is categorized as a level 100 disposition.

Conversation Summary:

  • Hi, thank you for taking my call. I'm experiencing...
  • Where does it hurt?...
  • It's a sharp pain in my chest....

16 more messages...

I got some hot coffee on my chest, and now there's a blister that’s starting to look infected.
75

The patient should see in the office now due to signs of possible infection.

Conversation Summary:

  • Hi, I'm hoping you can help me with a medical issu...
  • Sure, where does it hurt?...
  • It's on my chest....

20 more messages...

I'm feeling a tightness in my chest and my heart is racing. This started a few minutes ago.
90

The patient should be advised to go to the ER immediately. This might be an acute coronary syndrome, leading to a level 90 disposition.

Conversation Summary:

  • Hi, I'm not feeling well and I'm a bit concerned. ...
  • Sure, I can help. Where does it hurt?...
  • It's kind of in my chest....

18 more messages...

I have a severe chest pain that’s lasted for an hour and I'm having difficulty breathing.
100

The patient should call 911 immediately due to the potential life-threatening cause of chest pain, such as a myocardial infarction. This is categorized as level 100 disposition.

Conversation Summary:

  • Hi, I need some advice regarding a medical issue I...
  • I can help with that. Where does it hurt?...
  • It's in my chest....

14 more messages...

I've developed chest pain along with a sudden severe pain in my jaw.
90

The patient should go to the ER immediately. This could be acute coronary syndrome, leading to a level 90 disposition.

Conversation Summary:

  • Hi, I've been feeling a bit unwell and I'm hoping ...
  • Where does it hurt?...
  • I've been having some pain in my chest....

10 more messages...

I have chest pain and I'm sweating a lot. The pain started about 30 minutes ago.
100

The patient should call 911 immediately as this could be indicative of acute coronary syndrome or myocardial infarction, leading to a level 100 disposition.

Conversation Summary:

  • Hi, I'm experiencing some symptoms and I'm not sur...
  • Sure, I can help you with that. Where does it hurt...
  • Well, I've been having some pain in my chest....

14 more messages...

I have chest pain that started 10 minutes ago and my family has a history of heart disease.
100

The patient should call 911 due to the high risk of myocardial infarction or acute coronary syndrome. This is categorized as level 100 disposition.

Conversation Summary:

  • Hi, I'm experiencing some discomfort and I'm not q...
  • Where does it hurt?...
  • It's actually in my chest....

16 more messages...

I've been having sporadic chest pain that feels like heartburn and sometimes goes to my left shoulder.
90

The patient should be advised to go to the ER immediately. This could be a sign of stable angina turning into an acute coronary syndrome, which is a level 90 disposition.

Conversation Summary:

  • Hi, I'm experiencing some discomfort, and I was ho...
  • Where does it hurt?...
  • Well, the discomfort is mostly in my chest, but it...

20 more messages...

I’ve been experiencing burning in my chest along with a sour taste in my mouth.
64

The patient could have GERD. This is a level 64 disposition, and they should contact their primary care provider within 1 hour.

Conversation Summary:

  • Hi, I'm hoping you can help me. I've been feeling ...
  • Where does it hurt?...
  • I've been feeling a sort of burning sensation in m...

20 more messages...

I developed chest pains after a cough and I feel lightheaded.
80

The patient should go to the ER immediately as the lightheadedness could indicate a more serious condition. This is a level 80 disposition.

Conversation Summary:

  • Hi, thank you for taking my call. I'm hoping you c...
  • Where does it hurt?...
  • It's mainly my chest that's bothering me right now...

20 more messages...

I've been having a sharp chest pain for a few seconds, for more than three days now.
60

The patient should see their healthcare provider today as this could be due to something non-serious but needs evaluation. It falls under level 60 disposition.

Conversation Summary:

  • Hi, I'm hoping to get some advice on a health issu...
  • Sure, I can help with that. Where does it hurt?...
  • I've been feeling some pain in my chest....

18 more messages...

I have chest pain and my cough is producing blood.
90

The patient should go to the ER immediately to rule out pulmonary embolism or other serious conditions. This is a level 90 disposition.

Conversation Summary:

  • Hi, I'm having some health concerns and I'm really...
  • Sure, I can help with that. Where does it hurt?...
  • It's mostly in my chest....

20 more messages...

My chest pain started during a workout and hasn't subsided after resting.
100

The patient should call 911 due to the risk of myocardial infarction post-exertion, which is categorized as level 100 disposition.

Conversation Summary:

  • Hi, I've been experiencing some discomfort and I'm...
  • I'm here to help. Where exactly does it hurt?...
  • It's in my chest....

16 more messages...

I have a rash and sharp chest pain that worsens with deep breaths.
60

The patient might have shingles and should see their provider today. This is categorised as a level 60 disposition.

Conversation Summary:

  • Hi, I have a couple of concerning symptoms and I'm...
  • Where does it hurt?...
  • I'm experiencing some sharp pain in my chest....

20 more messages...

Experiencing chest pain with nausea and significant family history of heart disease.
100

The patient should call 911 immediately due to the risk from family history and accompanying symptoms, leading to a level 100 disposition.

Conversation Summary:

  • Hi, I've been feeling pretty unwell lately and I'm...
  • I'm here to help. Could you please tell me where i...
  • Sure, it's my chest that's been hurting a lot....

16 more messages...

I have chest pain and recently had major surgery.
90

The patient should go to the ER immediately as the pain may be related to a pulmonary embolism post-surgery, which is a level 90 disposition.

Conversation Summary:

  • Hi, I'm really hoping you can help me. I'm dealing...
  • Where does it hurt?...
  • It's mainly in my chest....

16 more messages...

I have mild chest pain and a recent diagnosis of GERD. No other symptoms.
64

The patient appears to experience GERD and should manage at home unless symptoms worsen. This is categorized as level 64 disposition.

Conversation Summary:

  • Hi, I'm experiencing some health issues and I'm ho...
  • Where does it hurt?...
  • I've been having some mild pain in my chest....

20 more messages...

I have chest pain that comes and goes, and I'm suddenly very weak.
80

The patient should go to the ER immediately to rule out potential cardiac or other serious causes. This is a level 80 disposition.

Conversation Summary:

  • Hi, thanks for taking my call. I've been experienc...
  • Sure, I can help with that. Where does it hurt?...
  • I've been having some pain in my chest, but it’s n...

10 more messages...

I get brief chest pains only when I cough but no other major symptoms.
10

The patient likely has chest wall pain from coughing. They can manage at home, categorized as a level 10 disposition.

Conversation Summary:

  • Hi, I'm experiencing a bit of an issue and could u...
  • Where does it hurt?...
  • It's mostly in my chest....

18 more messages...

Having stabbing chest pains and recently took a long car trip.
90

The patient should go to the ER immediately to rule out a pulmonary embolism from prolonged immobilization, categorized as a level 90 disposition.

Conversation Summary:

  • Hi, I've been experiencing some pretty concerning ...
  • Sure, I can help with that. Can you please describ...
  • Yes, it's mainly my chest that's bothering me....

18 more messages...

Chest pain started recently, I feel dizzy and have a rapid heartbeat.
80

The patient should see their healthcare provider immediately as this could indicate a serious condition. This falls under a level 80 disposition.

Conversation Summary:

  • Hi, I'm not feeling well and I'm really concerned ...
  • Sure, I can help with that. Where does it hurt?...
  • I've been having some pain in my chest....

16 more messages...