Patient
Hi, I've been feeling unwell and I'm hoping you can help me figure out what's going on.
Triage Assistant
Can you please tell me where it hurts?
Patient
I've been having some discomfort in the sinus area.
Triage Assistant
When did the nasal discharge start?
Patient
It's been over 10 days now since the runny nose and congestion started.
Triage Assistant
Do you have any sinus pain or pressure?
Patient
Yes, there's a persistent sinus pain, and it hasn't improved over time.
Triage Assistant
Do you have a fever? If yes, what is your temperature and how was it measured?
Patient
I haven't noticed a fever, but I haven't been measuring my temperature regularly.
Triage Assistant
Given that you've had nasal discharge and congestion for over 10 days combined with persistent sinus pain, it would be best for you to see a healthcare provider. This could indicate a bacterial sinusitis. In the meantime, use nasal washes with saline solution to help alleviate some of the congestion and pain. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
Strep Test Only Visit Today or Tomorrow
Home Care
Triage result was accurate.
First aid advice was given.
Some assessment questions asked.