Patient
Coughing... hard... breathing... difficult...
Triage Assistant
When did the cough begin?
Patient
Week... ago...
Triage Assistant
How bad is the cough today on a scale from 1 to 10, with 1 being very mild and 10 being the worst cough you can imagine?
Patient
Nine...
Triage Assistant
Are you coughing up any blood? If so, how much? (such as flecks, streaks, tablespoons)
Patient
No...
Triage Assistant
Are you having difficulty breathing? If yes, how bad is it? Describe it as mild, moderate, or severe. - Mild: No shortness of breath at rest, mild shortness of breath with walking, speaks normally in sentences, can lie down, no retractions, pulse < 100. - Moderate: Shortness of breath at rest, shortness of breath with minimal exertion and prefers to sit, cannot lie down flat, speaks in phrases, mild retractions, audible wheezing, pulse 100-120. - Severe: Very short of breath at rest, speaks in single words, struggling to breathe, sitting hunched forward, retractions, pulse > 120.
Patient
Severe...
Triage Assistant
You need to call 911 now for immediate medical assistance due to severe difficulty breathing. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
See in Office Within 3 Days
Home Care
Triage result was accurate.
First aid advice was given.
Some assessment questions asked.