Patient
Hi, thank you for taking my call. I'm not feeling well and I need some advice.
Triage Assistant
Where does it hurt?
Patient
I actually don't have any specific pain, but I'm experiencing a few concerning symptoms.
Triage Assistant
Could you please describe the symptoms you are experiencing?
Patient
Sure, I've got a fever that's above 100°F and I've been dealing with a persistent cough.
Triage Assistant
When did your cough begin?
Patient
It's been about three or four days now since the cough started.
Triage Assistant
Are you having any difficulty breathing? If so, how bad is it?
Patient
I wouldn't say I'm struggling to breathe, but the cough is pretty consistent, and it makes it a bit uncomfortable to take deep breaths.
Triage Assistant
How bad is the cough today? Would you describe it as mild, moderate, or severe?
Patient
I'd describe the cough as moderate. It's not unbearable, but it is persistent and pretty disruptive.
Triage Assistant
What is the color of your sputum, if any? Is it clear, white, yellow, or green?
Patient
I've noticed some sputum, and it's mostly been clear to white in color.
Triage Assistant
Are you coughing up any blood?
Patient
No, I haven't noticed any blood in my sputum.
Triage Assistant
Do you have any history of heart disease or lung disease?
Patient
No, I don't have any history of heart or lung disease.
Triage Assistant
Do you have any other symptoms, such as runny nose, wheezing, or chest pain?
Patient
Not really. The main issues are the fever and the cough; I don't have a runny nose, wheezing, or chest pain.
Triage Assistant
Is there any chance you are pregnant? When was your last menstrual period?
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
See in Office Within 3 Days
Home Care
Triage result should be Go to Office Now.
First aid advice was given.
All assesssment questions asked.