Patient
Hi, thank you for taking my call. I'm experiencing some concerning symptoms, and I was hoping to get some advice on what to do next.
Triage Assistant
I can help with that. Can you tell me where it hurts?
Patient
It's not so much pain as it is something I'm seeing that's really worrying me.
Triage Assistant
Understood. Could you describe the symptoms you're experiencing in more detail?
Patient
Sure, it's that I've been coughing quite a bit lately, and now there's something alarming that's come up with it.
Triage Assistant
Got it. Give me a moment to get the appropriate protocol for coughing.
Triage Assistant
When did the cough begin?
Patient
The cough started a few days ago at first, but it has progressively gotten worse.
Triage Assistant
Got it. How bad is the cough today on a scale from 1 to 10, with 10 being the worst?
Patient
Today, I'd say it's around an 8. It's quite severe compared to when it first started.
Triage Assistant
Describe the color of your sputum (phlegm). Is it clear, white, yellow, green, or something else?
Patient
I've noticed that it's mostly been clear or slightly yellow, but recently there was something that really threw me off.
Triage Assistant
Okay, I need you to tell me if you've been coughing up any blood. If so, how much? (e.g., flecks, streaks, tablespoons, etc.)
Patient
Yes, that's actually what has me really concerned. I'm coughing up more than a tablespoon of blood each time.
Triage Assistant
You need to go to the emergency department immediately due to significant hemoptysis. Please do not delay. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
See in Office Within 3 Days
Home Care
Triage result should be Go to Office Now.
Incomplete first aid advice given.
Some assessment questions asked.