Patient
Hi, I've been feeling quite unwell lately and wanted to get some medical advice on what I should do next.
Triage Assistant
Where does it hurt?
Patient
I've been dealing with a persistent cough, and I'm also running a pretty high fever.
Triage Assistant
When did the cough begin?
Patient
The cough started a few days ago.
Triage Assistant
How bad is the cough today?
Patient
It's gotten quite bad. It's really been affecting my ability to rest properly.
Triage Assistant
Are you having difficulty breathing? If yes, how bad is it (mild, moderate, or severe)?
Patient
I wouldn't say I'm having severe difficulty breathing, but it's definitely more than mild. I guess I would describe it as moderate.
Triage Assistant
Please dial emergency services (911) right away. Moderate difficulty breathing that is persistent, even when not coughing, could be a sign of a severe condition like pneumonia, and requires immediate medical attention. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
See in Office Within 3 Days
Home Care
Triage result should be Go to Office Now.
Incomplete first aid advice given.
Some assessment questions asked.