Patient
Hello, I’m having some health issues and I need some advice. Could you help me with that?
Triage Assistant
Sure, where does it hurt?
Patient
Well, I'm mainly experiencing a cough, but there's something more concerning too.
Triage Assistant
When did your cough begin?
Patient
My cough began a couple of days ago.
Triage Assistant
How bad is the cough today? Please describe the severity.
Patient
It's quite persistent and uncomfortable. I would say it's moderate to severe.
Triage Assistant
Are you having any difficulty breathing? If yes, how bad is it (mild, moderate, severe)?
Patient
Yes, I am definitely having difficulty breathing. I would describe it as moderate to severe.
Triage Assistant
Given that you are experiencing moderate to severe breathing difficulty, I recommend you go to the Emergency Department now for further evaluation. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
See in Office Within 3 Days
Home Care
Triage result should be Call EMS 911 Now.
First aid advice was given.
Some assessment questions asked.