Patient
Hi, thanks for taking my call. I'm experiencing some health issues and was hoping to get some advice on what I should do next.
Triage Assistant
Where does it hurt?
Patient
I wouldn't say it hurts exactly. It's more of a discomfort or difficulty I'm having.
Triage Assistant
Can you describe the discomfort or difficulty you are experiencing?
Patient
Sure, I'm having some trouble with my breathing. It's a bit mild but it doesn't seem to be getting any better.
Triage Assistant
When did the cough begin?
Patient
Actually, I haven't mentioned a cough. The main issue is just the difficulty with breathing.
Triage Assistant
Are you having difficulty breathing? If yes, how bad is it? (mild, moderate, severe)
Patient
Yes, I'm having difficulty breathing, but it's mild. It hasn't reached a point where it's unbearable, but it's noticeable and concerning.
Triage Assistant
Do you have a fever? If yes, what is your temperature, how was it measured, and when did it start?
Patient
No, I don't have a fever. My temperature has been normal, and I haven't felt feverish at all.
Triage Assistant
Do you have any history of heart disease or lung disease? For example, have you had conditions like a heart attack, congestive heart failure, asthma, or emphysema?
Patient
No, I don't have any history of heart or lung disease. I've generally been pretty healthy in that regard.
Triage Assistant
Have you traveled out of the country in the last month?
Patient
No, I haven't traveled out of the country in the last month.
Triage Assistant
Do you have any other symptoms, like a runny nose, wheezing, or chest pain?
Patient
No, I don't have any other symptoms like a runny nose, wheezing, or chest pain. The difficulty breathing is the main issue.
Triage Assistant
Since your difficulty breathing is mild and you don't have fever, chest pain, or a history of lung or heart disease, it sounds like it might not be an emergency. However, it's important to monitor the situation closely. **First Aid Advice:** 1. **Stay Calm:** Anxiety can make breathing difficulties worse. 2. **Sit Upright:** Sitting upright can help make breathing easier. 3. **Hydrate:** Drink plenty of fluids to keep your airways moist. **Next Steps:** You should schedule an appointment with your primary care physician as soon as possible to get a thorough evaluation. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
See in Office Within 3 Days
Home Care
Triage result should be Go to Office Now.
Incomplete first aid advice given.
Some assessment questions asked.