Patient
Hi, I've been experiencing some health issues lately and I was hoping to get some advice.
Triage Assistant
I'm here to help. Can you please tell me where it hurts or what symptoms you're experiencing?
Patient
I've noticed a couple of concerning symptoms.
Triage Assistant
To help you the best I can, please specify the main area of your discomfort or the primary symptom you're experiencing. Is it a cough, abdominal pain, chest pain, a common cold, constipation, or burns?
Patient
I've been having a really bad cough lately.
Triage Assistant
When did the cough begin?
Patient
It's been going on for the past couple of weeks now.
Triage Assistant
How bad is the cough today?
Patient
It's been quite severe, and it hasn't shown much sign of improvement.
Triage Assistant
Are you coughing up any sputum? If so, can you describe its color (none, clear, white, yellow, green)?
Patient
Yes, I've been coughing up some sputum, and it's mostly clear.
Triage Assistant
Are you coughing up any blood? If so, how much (flecks, streaks, tablespoons, etc.)?
Patient
No, there's no blood in my sputum.
Triage Assistant
Are you having any difficulty breathing? If yes, how bad is it? (mild, moderate, severe)
Patient
Yes, I've been experiencing some mild difficulty breathing.
Triage Assistant
Do you have a fever? If yes, what is your temperature, how was it measured, and when did it start?
Patient
I don't have a thermometer at home, but I haven't felt particularly feverish.
Triage Assistant
Do you have any history of heart disease, like a heart attack or congestive heart failure?
Patient
No, I don't have any history of heart disease.
Triage Assistant
Do you have any history of lung disease, such as asthma, emphysema, or pulmonary embolism?
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
See in Office Within 3 Days
Home Care
Triage result was accurate.
First aid advice was given.
Some assessment questions asked.