Patient
Hi, thank you for taking my call. I've been having a serious health issue lately, and I was hoping you could give me some advice.
Triage Assistant
Can you please tell me where it hurts?
Patient
The pain isn't localized to a specific spot, but I'm really struggling with a certain symptom that concerns me.
Triage Assistant
Which symptom is concerning you the most?
Patient
I'm having severe difficulty breathing, and it's not related to a stuffy nose.
Triage Assistant
Do you have any history of heart problems or risk factors for heart disease such as diabetes, high blood pressure, high cholesterol, or smoking?
Patient
No, I don't have any known history of heart problems or risk factors like those.
Triage Assistant
When did the difficulty breathing begin?
Patient
It started a couple of days ago, but it has gotten significantly worse today.
Triage Assistant
Do you have any other symptoms, such as chest pain, dizziness, nausea, sweating, or cough?
Patient
No chest pain or dizziness, but I do feel quite fatigued and a bit nauseous. There's also a slight cough, but it's not constant.
Triage Assistant
Given your symptoms of severe difficulty breathing and fatigue worsening over the past few days, you need to call 911 immediately. This could be a potentially life-threatening condition. Lie down with your feet elevated until help arrives. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
Strep Test Only Visit Today or Tomorrow
Home Care
Triage result should be See More Appropriate Protocol.
First aid advice was given.
Some assessment questions asked.