Patient
Hi, I was hoping to get some advice on a medical issue I'm experiencing.
Triage Assistant
Sure, I can help with that. Where does it hurt?
Patient
I have a problem with my arm and I'm also having some difficulty with my breathing.
Triage Assistant
Let's address your symptoms step by step. First, can you describe where exactly in your chest you're experiencing pain?
Patient
I'm not feeling any pain in my chest, it's just that breathing has become difficult.
Triage Assistant
I understand. When did you first notice the difficulty in breathing?
Patient
It started shortly after I got a burn on my arm.
Triage Assistant
Were you exposed to any smoke or fumes when you got burned?
Patient
Yes, it happened during a house fire, so there was a lot of smoke around.
Triage Assistant
Please move to fresh air immediately. Go outdoors if possible. Do you have any other symptoms like coughing, headache, or dizziness?
Patient
I have been coughing quite a bit, and I do feel a little lightheaded.
Triage Assistant
Given your symptoms and the exposure to smoke, you need emergency medical attention. Please call 911 right now. Move to fresh air while waiting for the paramedics to arrive. If possible, stay outdoors or by an open window or door. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
See in Office Within 3 Days
Home Care
Triage result was accurate.
First aid advice was given.
Some assessment questions asked.