Patient
Hi there. I've been having some issues, and I'm looking for some advice.
Triage Assistant
Sure, I can help with that. Where does it hurt?
Patient
I have quite a bit of discomfort and pressure around my eyes at the moment.
Triage Assistant
When did the nasal discharge start?
Patient
The discharge started about two days ago.
Triage Assistant
Do you have a cough? If yes, please describe the color of your sputum (clear, white, yellow, green).
Patient
No, I don't have a cough. It's really just the nasal discharge that's concerning me.
Triage Assistant
Do you have a fever? If yes, please mention your temperature, how it was measured, and when it started.
Patient
No, I haven't had a fever. It's just been the pressure and the discharge.
Triage Assistant
Overall, how bad are you feeling right now? Would you say it doesn't interfere with normal activities, you're staying home from work, or you're staying in bed?
Patient
I'm not bedridden, but it definitely interferes with my normal activities. The pressure around my eyes makes it hard to focus or feel comfortable.
Triage Assistant
Do you have any other symptoms, such as a sore throat, earache, wheezing, or vomiting?
Patient
No other symptoms like that, just the yellow nasal discharge and the pressure around my eyes.
Triage Assistant
Based on what you have described, it sounds like you might have sinusitis. It would be a good idea to see a healthcare provider to get a proper diagnosis and treatment. In the meantime, you can try nasal washes to help relieve the pressure and clear out the mucus. Here's how to prepare a saline nasal wash: 1. Put 1 cup (8 oz; 240 ml) of distilled or boiled water (let it cool) in a clean container. 2. Add 3/4 teaspoon of non-iodized salt. 3. Add 1/4 teaspoon baking soda and stir well. 4. Use a nasal spray bottle, a rubber ear syringe, a medical syringe without the needle, or a Neti Pot to gently squirt or pour the solution into one nostril while leaning over a sink. 5. Allow the water to run out of the other nostril or your mouth, and then blow your nose gently. 6. Repeat for the other nostril. Using a warm compress around your eyes and taking acetaminophen or ibuprofen for pain can also help with discomfort. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
Strep Test Only Visit Today or Tomorrow
Home Care
Triage result should be See in Office Today.
Incomplete first aid advice given.
Some assessment questions asked.