Patient
Hello, I'm really concerned about something that's happening to me. It's quite uncomfortable and I need some advice.
Triage Assistant
Where does it hurt?
Patient
It's on my leg. The pain is getting worse and I'm starting to see more issues with the skin.
Triage Assistant
I will use the Burns protocol to assist you further. Please hold on a moment.
Triage Assistant
When did the burn happen?
Patient
It happened yesterday evening.
Triage Assistant
Where exactly is the burn located on your leg?
Patient
It's on the lower part of my leg, near my ankle.
Triage Assistant
How large is the burn? Use the size of your palm (without fingers), which is roughly 1% of your total body surface area (BSA), to estimate the burn size.
Patient
It's about the size of two palms, so I would say around 2% of my total body area.
Triage Assistant
Are there any blisters on the burn?
Patient
Yes, there are blisters, and they seem to be spreading.
Triage Assistant
How bad is your pain on a scale from 1 to 10? (1 being mild and 10 being severe and excruciating)
Patient
It's around a 7 right now. The pain is quite intense and it’s making it hard to walk.
Triage Assistant
Are you experiencing any other symptoms, such as headache, nausea, cough, or difficulty breathing?
Patient
No, I don't have any other symptoms like headache, nausea, or difficulty breathing. The main issue is just the pain and the worsening condition of the skin on my leg.
Triage Assistant
Based on the information provided, it's best that you go to the emergency department now for evaluation and treatment. The burn size, presence of blisters, and your intense pain level indicate a need for professional medical care. Before you go, here are a few first aid steps you can take: 1. **Cool the Burn:** Cool the burn with cool running water for about 20 minutes. Avoid using ice. 2. **Keep It Clean:** Gently wash the area with warm water. Do not pop any blisters. 3. **Pain Relief:** You can take over-the-counter pain medications like acetaminophen or ibuprofen if it's safe for you to take these. Please proceed to the emergency room for further care. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
See in Office Within 3 Days
Home Care
Triage result should be Go to ED/UCC Now (or to Office With PCP Approval).
Incomplete first aid advice given.
Some assessment questions asked.