Patient
Hi, I was hoping someone could help me with a problem I'm experiencing. I'm quite concerned and not sure what to do next.
Triage Assistant
Where does it hurt?
Patient
It's my foot that's causing me a lot of pain and discomfort.
Triage Assistant
When did the pain in your foot start?
Patient
The pain started earlier today.
Triage Assistant
Is there any visible injury, such as a burn or blister, on your foot?
Patient
Yes, there is a noticeable burn on my foot.
Triage Assistant
How large is the burn? Try to estimate it by comparing it to the size of your palm.
Patient
The burn is roughly about the size of my palm.
Triage Assistant
Are there any blisters on the burn?
Patient
Yes, there are some blisters on the burn.
Triage Assistant
How severe is the pain on a scale of 1 to 10, where 1 is mild pain that doesn't interfere with normal activities, and 10 is excruciating pain, unable to do any normal activities?
Patient
The pain is around an 8. It's very uncomfortable and it's hard to put any weight on my foot.
Triage Assistant
Given the severity of your pain and the presence of blisters, it is important to seek medical attention. You should go to the Emergency Department (ED) immediately. In the meantime, here is some first aid you can follow: 1. Cool the burn with cool running water for 20 minutes. 2. If cool running water is not available, put a cold wet washcloth on the burn. 3. Do not take time to remove any clothing. 4. Cooling the skin helps stop the burn from getting worse and alleviates pain. Please proceed to the ED as soon as possible. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
See in Office Today
See in Office Today or Tomorrow
See in Office Within 3 Days
Home Care
Triage result should be Go to Office Now.
Incomplete first aid advice given.
Some assessment questions asked.