Patient
Hi, thank you for taking my call. I'm hoping you could help me with some advice. I'm having some health concerns that I'm pretty worried about.
Triage Assistant
Where does it hurt?
Patient
It's mainly my chest that's bothering me right now.
Triage Assistant
Does the pain go anywhere else, like into your neck, jaw, arms, or back?
Patient
No, it's localized to my chest.
Triage Assistant
When did the chest pain begin?
Patient
The pain started earlier today.
Triage Assistant
Has the pain been constant since it started, or does it come and go? Does it get worse with exertion?
Patient
It's been pretty constant since it started, and it doesn't seem to get worse with exertion.
Triage Assistant
How long does each episode of pain last? Seconds, minutes, or hours?
Patient
The pain has been ongoing for a few hours now.
Triage Assistant
How would you rate the pain on a scale from 1 to 10, where 1 is mild and does not interfere with normal activities, and 10 is severe and makes it impossible to do any normal activities?
Patient
I'd say it's around a 6 or 7. It's pretty uncomfortable and definitely affecting my ability to focus on anything else.
Triage Assistant
Do you have any history of heart problems or risk factors for heart disease like angina, prior heart attack, diabetes, high blood pressure, high cholesterol, smoking, or a strong family history of heart disease?
Patient
No, I don't have any history of heart problems or any of those risk factors as far as I know.
Triage Assistant
Do you have any history of lung disease, such as blood clots in the lung, asthma, or emphysema? Are you currently taking birth control pills?
Patient
No, I don't have any history of lung disease, and I'm not taking birth control pills.
Triage Assistant
Do you have any other symptoms, such as dizziness, nausea, vomiting, sweating, fever, or difficulty breathing?
Patient
Yes, I've been feeling lightheaded as well.
Triage Assistant
Given your symptoms, it is important to get medical attention immediately. You should go to the emergency department now. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Callback by PCP Within 1 Hour
See in Office Today
Home Care
Triage result was accurate.
Incomplete first aid advice given.
Some assessment questions asked.