Patient
Hi, I have a bit of a concern and was hoping to get some advice from you.
Triage Assistant
Sure, I can help with that. Where does it hurt?
Patient
It's a bit uncomfortable to talk about, but it's a sensitive area.
Triage Assistant
I understand. Can you tell me if the discomfort is in your abdominal area?
Patient
It's lower than that.
Triage Assistant
I understand, let's proceed with asking you a few questions to determine the next steps. Where specifically is the pain or discomfort located?
Patient
It's in my scrotum.
Triage Assistant
Got it, thank you for specifying. Does the pain shoot anywhere else, like your chest or back?
Patient
No, the pain is mainly localized to my scrotum.
Triage Assistant
When did the pain begin?
Patient
It started about an hour ago.
Triage Assistant
Was the onset of the pain gradual or sudden?
Patient
It was quite sudden.
Triage Assistant
Is the pain constant, or does it come and go?
Patient
It's been a constant pain since it started.
Triage Assistant
How would you rate the pain on a scale from 1 to 10, with 1 being mild and 10 being excruciating? (Mild pain is 1-3, moderate pain is 4-7, and severe pain is 8-10)
Patient
I'd rate it at around a 6 or 7. It's pretty uncomfortable.
Triage Assistant
Thank you. Since you are experiencing moderate to severe, constant pain in your scrotum that started suddenly, I recommend you go to the Emergency Department (ED) immediately. For now, lie down and try to rest. If possible, keep your feet elevated to help with blood circulation. Thank you for calling, goodbye.
Call EMS 911 Now
See More Appropriate Protocol
Go to ED Now
Go to ED/UCC Now (or to Office With PCP Approval)
Go to Office Now
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See in Office Within 2 Weeks
Home Care
Triage result was accurate.
Incomplete first aid advice given.
Some assessment questions asked.